FAQs
More FAQs- What would be considered non-insured work?
- How will ServiceMaster Restore match my carpet pad?
- What about special items?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.