FAQs
More FAQs- What is black mould?
- What about special items? Artwork, china, heirlooms, etc.
- Will I have to be home all the time during the restoration process?
Black mould (Statchybotrys chartarum) is greenish-black in colour and grows in conditions where there is an excessive amount of moisture over a long period of time. Water damage, excessive humidity, water leaks and condensation in small, damp places like bathrooms all create a perfect breeding ground for black mould. Black mould releases microtoxins, a noxious substance that can cause serious health problems for humans and pets.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.